Effective
communication can able to respond promptly, accurately and confidently during
an emergency. Crisis communication can help you deal effectively with those
emergencies or other unusual events that may cause unfavorable publicity for
your business. An important component of the business preparedness program is
the Crisis communications.
Given its important role, it can be part of effective business continuity. In
order to be consistent, only use a person to communicate, but of course, have a
backup person ready just in case. This person is as suited and well-trained as
the normal spokesperson at least someone from their team who’s watched them
work and know how they operate.
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